PRIVACY POLICY

Introduction

True2Function ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website. We comply with the General Data Protection Regulation (GDPR) and Swedish data protection laws.

Data Controller

The data controller responsible for your personal information is:

Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Health and fitness information relevant to your training (physical conditions, injuries, fitness goals)
• Booking and scheduling information
• Communication records (emails, messages sent through our contact form)

How We Use Your Information

We use your personal information for the following purposes:

• To provide and personalize our training services
• To communicate with you about bookings, sessions, and your progress
• To ensure your safety during training by understanding your health status
• To improve our services and respond to your inquiries

Legal Basis for Processing

We process your personal data based on: (1) your consent when you contact us or book a service, (2) the performance of a contract when we provide training services, and (3) our legitimate interests in running and improving our business, provided these do not override your rights.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Client records are typically kept for 3 years after your last session, unless you request earlier deletion or legal requirements mandate longer retention.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal data we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can ask us to limit how we use your data
• Right to data portability: You can request your data in a machine-readable format

Cookies and Analytics

Our website uses essential cookies to ensure proper functionality. We may use analytics tools to understand how visitors use our site. These tools collect anonymous data and do not identify you personally. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@true2function.com or call +46 79 356 90 58. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe your data protection rights have been violated.